Comprehensive Parts, Service & Warranty Department

Our in-house Warranty Department saves you the time and frustration of dealing with any problems that are covered under your trailer's warranty. Just schedule an appointment to bring your trailer into Leonard Truck & Trailer by calling 866-999-7315. Let us determine the problem and whether it is covered under your trailer's warranty. If it is, our warranty manager will personally contact the manufacturer, request an authorization for repair and schedule all repairs to be completed right here in our service department. We will take care of everything and get your trailer back on the road in the shortest amount of time possible.

The standards of excellence that we expect from the trailers we have for sale are also evident in our highly-trained team of parts and service professionals.

Let us install a new awning, detail your living quarters trailer, replace an axle, or winterize your trailer for storage. With all installation or service work on your trailer, we highly recommend scheduling an appointment by calling 800-455-1001.

This will ensure the most reasonable turnaround time possible. If you bring your trailer to us for its recommended annual maintenance, you are virtually guaranteed to extend the life of your trailer. When performing an annual trailer maintenance, we:

  • clean, inspect and repack all wheel bearings
  • replace seals, cotter pins and tabs
  • inspect and adjust brakes
  • check tire inflation, condition and rotation
  • check breakaway, battery condition and voltage, and wiring
  • check lights and wiring
  • check frame, coupler, safety chains
  • lube all hinges and latches

Leonard Truck & Trailer Sample PDI Checklist

LPG Gas System

Complete LPG Leak Test
LPG regulator checked and adjusted
LPG tank(s) purged and filled
All pilots function properly
All LPG appliances function properly:

  • Furnace/blower/thermostat
  • Range/oven
  • Refrigerator (set to LPG operation)
  • Water heater
Fresh Water System

Complete water system leak test
City water connection
Water pump functions properly
System functions on both self-contained and city hookup
Toilet functions properly
All drains checked
Winterized (where applicable)

Chassis

No apparent damage
All wheels torqued to specification
Tire pressure correct in all tires
Spare tire pressure correct
Suspension checked
Steering & brakes function properly
Tire/Battery & appliance warranty cards & papers filed out and signed by customer

Exterior

No Damage
No apparent caulking or structural problems
Entry door & lock function properly
Entry step(s) function properly
All screen in place
All exterior compartment doors & locks function properly

Interior

Complete set of keys to unit
All owners manuals/warranty/service & maintenance information in unit
Floor covering acceptable
Curtains & drapes complete / rods tight & function properly
All door catches function properly
All vents function properly
Exit window functions properly
Smoke detector
Carbon monoxide (CO) detector
Bunks, lunges, bed function properly

Customer Orientation

10 minute demonstration ride
Appliance operation
Power plant operation
Stereo/TV/video system operation
Review of warranty/owners manual, etc.

Previewed rules of equipment selection and preparation for towing in owners manual (trailers only)

12V Electrical

Battery:

  • Electrolyte lever
  • Hydrometer reading of 1.280 in all cells
  • Connections clean & tight

Converter fuses/circuit breakers
Interior lights
Running lights
Stop lights/tail lights/backup lights
Turn signals
Porch lights
Range hood
Vent fans
Refrigerator (set to 12V DC operation)
Monitor panel (all functions)

110V Electrical

Converter/fuses/circuit breakers
Interior lights
Refrigerator (set to 110 V AC operation)
Air conditioner(s)
GFI receptacle test

Waste Water System

All drains function properly
Holding tanks checked
Knife valves function properly

Practice makes perfect! Pick a sunny day and practice rolling your awning up and down. It will give you a chance to become familiar with procedure and allow your awning to air out!

For Motor Homes Only

Automotive Systems
  • Mirrors
  • Complete chassis pre-delivery checkout service according to chassis manufacturer PDI procedure
  • Headlights adjusted
  • Front end alignment check
  • Engine drive belts properly tensioned
  • Chassis warranty cards and papers filled out and signed by the customer
  • Reviewed vehicle weight restrictions and load criteria
  • Driver controls
  • Instruments & gauges function properly
  • Cruise control
  • Parking brake
  • Auto air/heater
  • Radio/Stereo
  • Seat adjustment

For Travel Trailers Only

  • Rockguard in place and latched
  • Hub bearing lubricated
  • Hitch and coupler checked
  • Brake control adjusted and brakes function properly
  • Unit trails correctly
  • Tow vehicle mirrors properly adjusted

 

800-455-1001
Sales • Parts • Service
Best Trailers, Best Selection,
Best Prices... Since 1963!