Comprehensive Parts, Service & Warranty Department
The standards of excellence that we expect from the trailers we have for sale are also evident in our highly-trained team of parts and service professionals.
Let us install a new awning, detail your living quarters trailer, replace an axle, or winterize your trailer for storage. With all installation or service work on your trailer, we highly recommend scheduling an appointment by calling 800-455-1001.
This will ensure the most reasonable turnaround time possible. If you bring your trailer to us for its recommended annual maintenance, you are virtually guaranteed to extend the life of your trailer. When performing an annual trailer maintenance, we:
| • | clean, inspect and repack all wheel bearings |
| • | replace seals, cotter pins and tabs |
| • | inspect and adjust brakes |
| • | check tire inflation, condition and rotation |
| • | check breakaway, battery condition and voltage, and wiring |
| • | check lights and wiring |
| • | check frame, coupler, safety chains |
| • | lube all hinges and latches |
| Leonard Truck & Trailer Sample PDI Checklist |
| LPG Gas System | |
| Complete LPG Leak Test | |
| LPG regulator checked and adjusted | |
| LPG tank(s) purged and filled | |
| All pilots function properly | |
| All LPG appliances function properly: | |
| • | Furnace/blower/thermostat |
| • | Range/oven |
| • | Refrigerator (set to LPG operation) |
| • | Water heater |
| Fresh Water System | |
| Complete water system leak test | |
| City water connection | |
| Water pump functions properly | |
| System functions on both self-contained and city hookup | |
| Toilet functions properly | |
| All drains checked | |
| Winterized (where applicable) | |
| Exterior | |
| No Damage | |
| No apparent caulking or structural problems | |
| Entry door & lock function properly | |
| Entry step(s) function properly | |
| All screen in place | |
| All exterior compartment doors & locks function properly | |
| 12V Electrical | |
| Battery: | |
| • | Electrolyte lever |
| • | Hydrometer reading of 1.280 in all cells |
| • | Connections clean & tight |
| Converter fuses/circuit breakers | |
| Interior lights | |
| Running lights | |
| Stop lights/tail lights/backup lights | |
| Turn signals | |
| Porch lights | |
| Range hood | |
| Vent fans | |
| Refrigerator (set to 12V DC operation) | |
| Monitor panel (all functions) | |
| Waste Water System | |
| All drains function properly | |
| Holding tanks checked | |
| Knife valves function properly | |
| Interior | |
| Complete set of keys to unit | |
| All owners manuals/warranty/service & maintenance information in unit | |
| Floor covering acceptable | |
| counter tops | |
| Curtains & drapes complete / rods tight & function properly | |
| All door catches function properly | |
| All vents function properly | |
| Exit window functions properly | |
| Smoke detector | |
| Carbon monoxide (CO) detector | |
| Bunks, lunges, bed function properly | |
| Chassis | |
| No apparent damage | |
| All wheels torqued to specification | |
| Tire pressure correct in all tires | |
| Spare tire pressure correct | |
| Suspension checked | |
| Steering & brakes function properly | |
| Tire/Battery & appliance warranty cards & papers filed out and signed by customer | |
| Customer Orientation | |
| 10 minute demonstration ride | |
| Appliance operation | |
| Power plant operation | |
| Stereo/TV/video system operation | |
| Review of warranty/owners manual, etc. | |
| Previewed rules of equipment selection and preparation for towing in owners manual (trailers only) | |
| 110V Electrical | |
| Converter/fuses/circuit breakers | |
| Interior lights | |
| Refrigerator (set to 110 V AC operation) | |
| Air conditioner(s) | |
| GFI receptacle test | |
| For Motor Homes Only |
| Automotive Systems | |||
| Mirrors | Driver controls | ||
| Complete chassis pre-delivery checkout service according to chassis manufacturer PDI procedure | Instruments & gauges function properly | ||
| Headlights adjusted | Cruise control | ||
| Front end alignment check | Parking brake | ||
| Engine drive belts properly tensioned | Auto air/heater | ||
| Chassis warranty cards and papers filled out and signed by the customer | Radio/Stereo | ||
| Reviewed vehicle weight restrictions and load criteria | Seat adjustment | ||
Practice makes perfect ! Pick a sunny day and practice rolling your awning up and down. It will give you a chance to become familiar with procedure and allow your awning to air out!
For general maintenance and safety tips, please visit our informative user guide sections. Click here for more information ...
| Rockguard in place and latched | |
| Hub bearing lubricated | |
| Hitch and coupler checked | |
| Brake control adjusted and brakes function properly | |
| Unit trails correctly | |
| Tow vehicle mirrors properly adjusted | |
| For Travel Trailers Only |
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Click on the QT logo to view 3D virtual tour of our Parts Department. |
