Thanks so much for making a disastrous trip bearable. Your help, along with Clint and the entire staff at Leonards, was a real joy. Getting me up and running with a new trailer that same day was remarkable. I now know why Leonard Truck & Trailer is such a great place to buy a trailer; it is the people and service. Thanks again.
Double J Quarter Horses - Moscow, PA
I would like to extend my sincere appreciation to the entire staff (Sales, Finance and Service) on the excellent customer service I received while completing my purchase with your company. It was a pleasure doing business with you.
Paul A Ramsey
Paul A Ramsey Painting & Wallpapering
This is just a note to say thanks to you and all the nice folks at Leonard Truck & Trailer. Thanks especially to you for "holding my hand over the phone" and reassuring me about the condition. You were right! Everything was just as you described and everyone was so helpful, from Jason to Ed, from Kim to Joe.
I had just a little gooseneck driving experience but I now feel like a veteran after driving through two college towns on Saturday night (KU and KSU) and then driving all day Sunday in the pouring rain. Whew! Can't wait to show Jess, Doc, Sunshine, Rose, Cash and Rags their new limousine!! Thanks again and maybe we'll see you somewhere down the trail!
I just thought I would send you a quick note to say how happy I am with your operation. I was there in the fall to have a used trailer I bought in Canton from another dealer and had a small problem with it and they could not fix it. I got on the Internet and found Leonard Trailer and called and made a appointment and when I arrived and was treated very well by the service manager and they fixed it in minutes. It was a simple fix. I was very happy and the service dept is great so Tuesday we were in the area and stopped to see what you had to upgrade to and Mike treated us very well and the finance man did as well. So we pick up the used trailer (but new to us) tomorrow ( Friday ) and I must say that the treatment we got in the fall from the service dept and then the service we got from Mike has made us a life long client of Leonard Trailer. You’re a great company.
Greg & Tonya M.
Exceptional transaction, given the majority of it was conducted over the Internet. Renew my trust in business providing that which they advertise without substitute. Great job! Wonderful customer service.
I saw this unit while driving by on I-76 and was treated wit respect by your staff. (Rick Stratis)
John E. B.
We just wanted to thank you and your staff again for the great service that we received when we purchased our Elite horse trailer at the 2004 Quarter Horse Congress. We were treated exceptionally well, and we appreciate the fact that you and Sierra Conversions took the time to walk us through the trailer and show us how everything worked. As you are aware, the LQ trailer that we traded in was from another dealership that we felt had horrible customer service. They did not show us how anything worked inside the trailer. In fact, the only thing they did show us how to use was the awning at our request. Not the mention that we never owned a LQ before, so we knew pretty much nothing. Your staff, on the other hand, was very thorough. They went through the inside and outside of the trailer and treated us great!!
We love our trailer and it is a perfect fit for our needs. We truly wish that we would have purchased our first LQ from your dealership. There was no comparison in the customer service. I know that Leonard’s works hard to have great customer service and it shows. We are also confident that if we would ever need our trailer serviced that we will be taken care of. We have also talked to other individuals who have purchased trailers from you who feel the same as we do and are very happy customers. We will be happy to refer Leonard’s to aanyone who is looking for a trailer!
Again, thanks for taking care of us. You guys are great! … Let us know if there is anything we can do to help promote Leonard’s. We would be more than happy to!
Donnie & Angie H.
We want to let you know how happy we are with out new Elite horse trailer, your exceptional service, and all those people who have made this transaction so pleasant. We have shown our trailer to quite a few people, and they are as impressed as we are. Thanks again for everything!
Mike & Mari Leppard (Elite 3 Horse Double Slide LQ)
I purchased a Hawke dump trailer from your Bellefonte store in late 2005. I was in a hurry as my other trailer was unavailable and I needed it ASAP to finish the job I was on. I knew what I wanted as I had been shopping for dump trailers for some time now. Kim Rearick listened to my needs and showed me straight to the one I wanted. He understood I didn't have much time and made the transaction happen expediently.
The trailer has proven invaluable to my business and has nearly paid for itself already. The money I used to spend on rentals now gets paid to me. The man hours saved not running to the rental store and back mean more productive time on the jobsites.
... It was nice to deal with such a professional and courteous staff. I can't express how refreshing it is to do business with a company that provides such outstanding customer service.
Owner, Wadlington Remodeling - Pine Grove Mills, PA
I'd like to thank Randy Smith and his staff's courteous and friendly attitude, and also for the good service I have been receiving.
Bernie P. (3 Horse Trails West trailer)
New Vienna, OH
We purchased a horse trailer and a utility trailer. We are very pleased with both. We did quite a bit of shopping around, and Leonard's has the best quality at a reasonable price. The staff was friendly, sales people were wonderful without pressure to buy. Very knowedgeable. We will be back!
Dorothy D. (Delta 2 Horse trailer & Road Clipper Utility trailer)
Everyone that we came in contact with during and after the purchase of our trailer has been extremely nice, friendly and informative! You certainly have a most wonderful staff. Thank you!
Kevin & Carol T. (R&R Enclosed trailer)
West Farmington, OH
I wanted to express my gratitude to Leonard’s and its staff. We purchased a new Exiss livestock combo with tack area yesterday at the Quarter Horse Congress, and we received first class service. Everyone from sales to finance and the guys who took the time to hook up our new trailer and help us switch out a bunch of tack and saddles from our trade-in. Everyone was a great pleasure to work with and a great help. This is our first Exiss trailer and up to this point, we are extremely happy. Thanks to the Exiss rep and the whole Leonard’s staff.
We shopped around Congress for the entire day, but in the end, it was the Exiss trailer. We compared and shopped around with all dealers and makes and models. We made the deal at 8:30 at night and your staff never disappeared. They stayed with us until the very end when we drove away, which was 10:00 pm.